Frequently Asked Questions

The number of bundles needed depends on the length of bundles and your desired look For 12-20” inches we recommend 2 or more bundles and for 20”-30” inches we recommend 3 or more bundles. 

Yes, we provide international shipping options. Please check our shipping policy regarding shipping rates and delivery times to your country.

Raw hair is hair that has never been processed. It has never been treated with steam or chemicals. Virgin hair has been steam treated to either become bone straight or curly. It might also be coated with silicones to give it a shiner look. 

Frontals have more parting space for those have up and half up styles. You can part a frontal from ear to ear. Closures have less parting space and are easier to maintain for beginners. 

HD lace will have fraying at the ends. HD lace blends better with darker complexions, however it is more fragile and not recommended to be worn for long periods of time. HD lace is more durable but blends better with lighter complexions. If you are darker complexion your stylist may have to use lace tint to get it to blend well into your skin. 

For beginners, it is recommended that they start with closures. Closures are easier to maintain than a frontal. However if you like to wear side parts, I recommend a frontal, because closures are made to be worn as middle parts only. If you want to wear a closure wig you can still use a closure, however, you will have to have your stylist cut the ends of your hair as one side will be shorter than the other. 

Indian hairs are Coarser, airy, frizz-prone but voluminous. Perfect for natural looks & texture! Indian hairs blend great with African American hair.  Vietnamese hairs are silky, smooth, dense, and holds curls beautifully! Sleek styles? This is it!  Both can be raw. Both can be colored. But they serve very different looks.

For maximum parting space, we recommend our 7x7 units. How to tell if the hair you have is raw? If you are looking at curly or wavy raw hair the pattern will knot be uniform. To know for sure you can compare a longer bundle with a shorter bundle. The curls will look different in both bundles. And the curls will look looser the longer the hair is. 

You can take a piece of hair and burn it to see if it is human hair. Human hair turns to ashes. Synthetic hair will melt. 

Yes, our bundles are true to length, many of our customers say our bundles are longer than expected. 

4 bundles 

5 bundles 

Curly wigs and bundles are more prone to tangling. Use conditioner, mousse or curl cream to maintain elasticity and shine. Between washes wet your hair, apply conditioner first and use your fingers or a wide tooth comb to de tangle. Avoid brushing dry hair to prevent breakage and frizz. 

Yes, if would like a custom wig, please email us at hello@sassydollzhair and send us your measurements. 

If you desire a color that you do not see on the website, email us at hello@sassydollzhair and we will send you photos of the colors we can do. 

For US orders the processing time is up to 3 days. Shipping time is 7 days, excluding weekends  and Holidays. 

Colored hair requires more TLC than non colored hair.  1.Use sulfate-free, color-safe shampoo and conditioner.  2. Wash only when needed (every 6-10 wears)  3.Air dry only  4.Store in a satin or ziplock bag .

We recommend using a satin bag or ziplock bag to store your hair when not in use. Make sure the area you are storing it in is cool and dry. Storing your hair in a sealed container protects it from moisture and keeps your hair lasting longer. 

If you need to expedite your order, please reach out to us before placing your order, you may reach us at [email protected] 

It is not recommended to expose your wig or extensions to chlorine as it can dry out your hair and shorten the life span of your wig or extensions. If you are going swimming, you can tie your hair up or wear a swim cap.